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Evidence Guide: BSBLDR513 - Communicate with influence

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBLDR513 - Communicate with influence

What evidence can you provide to prove your understanding of each of the following citeria?

Communicate clearly

  1. Confirm authority to present material on behalf of a business, in accordance with organisational policies and procedures
  2. Identify information that may be subject to confidentiality and manage appropriately
  3. Identify information needs of audience and prepare a position in line with purpose of communication
  4. Use language, written or verbal, that is appropriate for the audience
  5. Use active listening to seek stakeholder and intra-organisational input to achieve a balanced exchange of views
Confirm authority to present material on behalf of a business, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify information that may be subject to confidentiality and manage appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify information needs of audience and prepare a position in line with purpose of communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use language, written or verbal, that is appropriate for the audience

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use active listening to seek stakeholder and intra-organisational input to achieve a balanced exchange of views

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present and negotiate persuasively

  1. Map stakeholder landscape, identifying key individuals and target groups in line with organisational objectives
  2. Prepare realistic positions and supporting arguments in advance of the likely expectations and tactics of others
  3. Acknowledge differences of opinion to encourage the rigorous examination of all options
  4. Use a variety of communication styles to present business positions to best effect
  5. Seek mutually beneficial solutions by establishing areas of common ground and potential compromise
  6. Keep negotiations focused on key issues and moving forward towards a final resolution
Map stakeholder landscape, identifying key individuals and target groups in line with organisational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare realistic positions and supporting arguments in advance of the likely expectations and tactics of others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge differences of opinion to encourage the rigorous examination of all options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use a variety of communication styles to present business positions to best effect

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek mutually beneficial solutions by establishing areas of common ground and potential compromise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keep negotiations focused on key issues and moving forward towards a final resolution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in and lead meetings effectively

  1. Identify the need for any meetings and schedule meetings in response to the need
  2. Prepare materials relating to key issues and disseminate in advance
  3. Develop and circulate an agenda, and use efficient, inclusive meeting procedures to maximise participation and maintain order
  4. Achieve agreed outcomes in the available time by co-operating with and seeking consensus and compromise
  5. Summarise outcomes of meetings for action and distribute to stakeholders promptly, as required
Identify the need for any meetings and schedule meetings in response to the need

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare materials relating to key issues and disseminate in advance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and circulate an agenda, and use efficient, inclusive meeting procedures to maximise participation and maintain order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Achieve agreed outcomes in the available time by co-operating with and seeking consensus and compromise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Summarise outcomes of meetings for action and distribute to stakeholders promptly, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make presentations at meetings, forums and conferences

  1. Identify appropriate forums to present business positions, in line with organisational objectives
  2. Obtain reliable information and advice to prepare appropriate presentations
  3. Adapt language, explanations, media and information/entertainment balance to meet the needs of the audience
  4. Respond to questions openly, honestly, and in accordance with organisational policies
  5. Confirm authority to present material on behalf of a business, in accordance with organisational policies and procedures
  6. Identify information that may be subject to confidentiality and manage appropriately
  7. Identify information needs of audience and prepare a position in line with purpose of communication
  8. Use language, written or verbal, that is appropriate for the audience
  9. Use active listening to seek stakeholder and intra-organisational input to achieve a balanced exchange of views
Identify appropriate forums to present business positions, in line with organisational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain reliable information and advice to prepare appropriate presentations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adapt language, explanations, media and information/entertainment balance to meet the needs of the audience

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to questions openly, honestly, and in accordance with organisational policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm authority to present material on behalf of a business, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify information that may be subject to confidentiality and manage appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify information needs of audience and prepare a position in line with purpose of communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use language, written or verbal, that is appropriate for the audience

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use active listening to seek stakeholder and intra-organisational input to achieve a balanced exchange of views

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge